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Search parameters used for this particular query: Quality Analyst Call Monitoring Bpojob / career / vacancy; job location: Philippines. We found several listings that are shown below (part time / full time jobs / jobs near me).
Job Description: Monitors and scores phone calls, chats, and emails using a quality assurance evaluation sheet. Job Summary*: The *Service Quality Analyst* is responsible for…
Company: SupportNinja Hiring Organization: SupportNinja Salary: TBD
Location: Work from Home Street Address: TBD
Locality: Work from Home Region: disclosed when applied Postal code: disclosed when applied
Job Description: Input data pertinent to quality measurement database systems for capturing, analyzing, and providing timely and accurate reporting on call center performance.
Company: Nearsol Philippines Incorporation Hiring Organization: Nearsol Philippines Incorporation Salary: TBD
Location: Iloilo City Street Address: TBD
Locality: Iloilo City Region: disclosed when applied Postal code: disclosed when applied
Job Description: Knowledge of relevant software and tools for quality monitoring. Familiarity with monitoring call recordings, chat interactions, and ticket responses.
Company: HawodTech Solutions Hiring Organization: HawodTech Solutions Salary: TBD
Location: Cebu City Street Address: TBD
Locality: Cebu City Region: disclosed when applied Postal code: disclosed when applied
Job Description: Ability to perform at a high level of productivity and quality. Maintaining the Quality Metrics i.e. Process quality score, Individual quality score, number of…
Job Description: Participates in design of call monitoring formats and quality standards. Provides call monitoring and provides trends data to site management team.
Company: Blueprint Business Solutions, Corp. Hiring Organization: Blueprint Business Solutions, Corp. Salary: TBD
Location: Mandaue Street Address: TBD
Locality: Mandaue Region: disclosed when applied Postal code: disclosed when applied
Job Description: Keep a daily record of the individual call and transaction monitoring for each representative. Update and maintain the portal for documentation of best…
Company: Eastvantage Business Solutions Inc. Hiring Organization: Eastvantage Business Solutions Inc. Salary: TBD
Location: Taguig Street Address: TBD
Locality: Taguig Region: disclosed when applied Postal code: disclosed when applied
Job Description: Focus on quality and customer service: Must have experience auditing and monitoring customer support, phones, chats, email, social media & sales (inbound…
Company: Hands Working Virtually Hiring Organization: Hands Working Virtually Salary: TBD
Location: National Capital Region Street Address: TBD
Locality: National Capital Region Region: disclosed when applied Postal code: disclosed when applied
Job Description: Oversee activities related to transaction monitoring of new trainees and production employees to ensure transaction quality meets or exceeds client goals and…
Company: SupportNinja Hiring Organization: SupportNinja Salary: TBD
Location: Work from Home Street Address: TBD
Locality: Work from Home Region: disclosed when applied Postal code: disclosed when applied
Job Description: Generates reports and quality updates. Participates in call calibrations, monitoring with client and operations team expert on product support, escalations,…
Company: SVC (Select VoiceCom) Hiring Organization: SVC (Select VoiceCom) Salary: TBD
Location: Cebu City Street Address: TBD
Locality: Cebu City Region: disclosed when applied Postal code: disclosed when applied
Job Description: Strong contact center background and dedication to quality & improvement. Constant analysis of quality metrics at an individual, team and organizational level.
Company: Gratitude Inc. Hiring Organization: Gratitude Inc. Salary: TBD
Location: Taguig Street Address: TBD
Locality: Taguig Region: disclosed when applied Postal code: disclosed when applied
Job Description: Maintains internal notification and messaging tool, ENS and alerts service desk analysts and technical analysts of known outages in a timely manner.
Company: Ben Edictio Corporated Hiring Organization: Ben Edictio Corporated Salary: TBD
Location: Pasay Street Address: TBD
Locality: Pasay Region: disclosed when applied Postal code: disclosed when applied
Job Description: Keep a daily record of the individual call and transaction monitoring for each representative. Perform thorough daily checking of calls and transactions to…
Company: Quantum Group Philippines Hiring Organization: Quantum Group Philippines Salary: TBD
Location: Taguig Street Address: TBD
Locality: Taguig Region: disclosed when applied Postal code: disclosed when applied
Job Description: Training & Certification: Participate in the training and development of new call center agents. _*Documentation*_: Develop and maintain quality assurance…
Company: Datamatics Global Services Ltd Hiring Organization: Datamatics Global Services Ltd Salary: TBD
Location: Pasig Street Address: TBD
Locality: Pasig Region: disclosed when applied Postal code: disclosed when applied
Job Description: The Quality Assurance Analyst is expected to help the program’s performance by doing a QA’s core tasks including but not limited to monitoring calls, providing…
Company: Full Potential Solutions Hiring Organization: Full Potential Solutions Salary: TBD
Location: Pasig Street Address: TBD
Locality: Pasig Region: disclosed when applied Postal code: disclosed when applied
Job Description: Keep a daily record of the individual call and transaction monitoring for each representative. Update and maintain the portal for documentation of best…
Company: Eastvantage Business Solutions Inc. Hiring Organization: Eastvantage Business Solutions Inc. Salary: TBD
Location: Taguig Street Address: TBD
Locality: Taguig Region: disclosed when applied Postal code: disclosed when applied
Job Description: The key role of call center quality assurance is ensuring that the agents provide quality service in line with the organizational objectives.
Company: Lewis Glanz Consulting Hiring Organization: Lewis Glanz Consulting Salary: TBD
Location: Makati Street Address: TBD
Locality: Makati Region: disclosed when applied Postal code: disclosed when applied
Job Description: Ensure quality monitoring is done to improve overall quality performance across the project based on the quality standards. Job Types: *Full-time, Permanent.
Company: TRANSCOSMOS ASIA PHILIPPINES, INC. Hiring Organization: TRANSCOSMOS ASIA PHILIPPINES, INC. Salary: TBD
Location: Quezon City Street Address: TBD
Locality: Quezon City Region: disclosed when applied Postal code: disclosed when applied
Job Description: The Quality Assurance Analyst is expected to help the program’s performance by doing a QA’s core tasks including but not limited to monitoring calls, providing…
Company: Full Potential Solutions Hiring Organization: Full Potential Solutions Salary: TBD
Location: Davao City Street Address: TBD
Locality: Davao City Region: disclosed when applied Postal code: disclosed when applied
Job Description: Participates in design of email, call, chat and various transaction monitoring formats and quality standards. Maintain good relationships with immediate clients…
Company: Ivoclar Vivadent Services & Support, Inc. Hiring Organization: Ivoclar Vivadent Services & Support, Inc. Salary: TBD
Location: Santa Rosa City Street Address: TBD
Locality: Santa Rosa City Region: disclosed when applied Postal code: disclosed when applied
Job Description: Generates reports and quality updates. Participates in call calibrations, monitoring with client and operations team expert on product support, escalations,…
Company: SVCPH Inc. Hiring Organization: SVCPH Inc. Salary: TBD
Location: Cebu City Street Address: TBD
Locality: Cebu City Region: disclosed when applied Postal code: disclosed when applied
Job Description: Easy call monitoring process and work flow. Ensure that all of the quality check procedures put in place by the company are followed for all recorded calls.
Company: Ameritel BPO Hiring Organization: Ameritel BPO Salary: TBD
Location: Angeles Street Address: TBD
Locality: Angeles Region: disclosed when applied Postal code: disclosed when applied
Job Description: • Proven Quality Assurance Expertise*: Demonstrate a successful track record in implementing quality assurance methodologies and practices within a call center…
Job Description: Governance reporting and KPI monitoring. Maintains internal notification and messaging tool, ENS and alerts service desk analysts and technical analysts of…
Company: Ben Edictio Corporated Hiring Organization: Ben Edictio Corporated Salary: TBD
Location: Pasay Street Address: TBD
Locality: Pasay Region: disclosed when applied Postal code: disclosed when applied
Data as of 2023-12-01 (Cached) with id 6031. Database job listings: 1,214,315 jobs and growing. Find more jobs near me.
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