Customer Service Resolutions Lead Jobs in Philippines

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Customer Service Team Lead

Date: 2023-12-04 (Cached)

Job Description: Provides assistance to co-workers in resolving customer service issues. Identify, Prioritize and Coach agent development areas which include mandatory phone…

Company: Kinect
Hiring Organization: Kinect
Salary: TBD
Location: Manila
Street Address: TBD

Locality: Manila
Region: disclosed when applied
Postal code: disclosed when applied


Job Details




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Service Delivery Team Lead – Pre-Hire Support

Date: 2023-12-04 (Cached)

Job Description: Responsible for ensuring the highest level of customer service is maintained at all times. Ability to maintain good customer relationships with the ability to…

Company: AECOM
Hiring Organization: AECOM
Salary: TBD
Location: Taguig
Street Address: TBD

Locality: Taguig
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Service Desk Team Lead

Date: 2023-12-04 (Cached)

Job Description: Owns and accepts personal responsibility for customer problems and champions customer issues to resolution. Analyses and identifies areas of improvement to the…

Company: Fujitsu
Hiring Organization: Fujitsu
Salary: TBD
Location: Taguig
Street Address: TBD

Locality: Taguig
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



ITSM Service Governance Lead

Date: 2023-12-04 (Cached)

Job Description: Identify points of operational vulnerability and dependencies across technology services, systems, platforms, domains, teams, and activitiesIdentify stability…

Company: 8x8, Inc.
Hiring Organization: 8x8, Inc.
Salary: TBD
Location: Manila
Street Address: TBD

Locality: Manila
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Customer Service Representative - Fraud 01.15.2024

Date: 2023-12-04 (Cached)

Job Description:  Dispute resolution and customer escalation process to be followed consistently. O Excellent at building customer relationships and creating a good customer.

Company: CBE Companies
Hiring Organization: CBE Companies
Salary: TBD
Location: Manila
Street Address: TBD

Locality: Manila
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



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Senior Lead Analyst, Service Offering

Date: 2023-12-04 (Cached)

Job Description: Assists in championing resolution of offering issues. 3+ years technical, product/service, strategic planning, marketing, or data analysis related engineering…

Company: Vertiv Group Corp
Hiring Organization: Vertiv Group Corp
Salary: TBD
Location: Philippines
Street Address: TBD

Locality: Philippines
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Customer Support Lead

Date: 2023-12-04 (Cached)

Job Description: Own building and optimizing processes for driving internal efficiencies, issue resolution, customer satisfaction, and SLA success. $50 monthly Medical Stipend.

Company: Workstream
Hiring Organization: Workstream
Salary: TBD
Location: Manila
Street Address: TBD

Locality: Manila
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Customer Insight Lead

Date: 2023-12-04 (Cached)

Job Description: They have to be customer service winners that genuinely puts customer’s interest on priority. The Customer champion will be empowered to take a lead in…

Company: TSA Group
Hiring Organization: TSA Group
Salary: TBD
Location: Pasay
Street Address: TBD

Locality: Pasay
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Project Delivery Lead

Date: 2023-12-04 (Cached)

Job Description: Promote DHL Project Management discipline to customers through effective program / project implemementation through PMs. Graduate of any 4 year course.

Company: DHL
Hiring Organization: DHL
Salary: TBD
Location: Philippines
Street Address: TBD

Locality: Philippines
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Service Delivery Manager

Date: 2023-12-04 (Cached)

Job Description: Proactively recommends actions to maximize resource utilization and to reduce mean resolution time to customer issues.

Company: Globe Telecom, Inc.
Hiring Organization: Globe Telecom, Inc.
Salary: TBD
Location: Philippines
Street Address: TBD

Locality: Philippines
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Customer Care Professional (Click to Chat Servicing) - American Express

Date: 2023-12-04 (Cached)

Job Description: Adaptable & customer centric approach to situations to deliver superior service. Ability to comprehend & respond to all customer queries (through chat) with…

Company: Amex
Hiring Organization: Amex
Salary: TBD
Location: Taguig
Street Address: TBD

Locality: Taguig
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



CBPS - Customer Service Analyst 1

Date: 2023-12-04 (Cached)

Job Description: Consistently deliver high-quality customer service with focus on building client relationship and achieving quality results.

Company: Citi
Hiring Organization: Citi
Salary: TBD
Location: Taguig
Street Address: TBD

Locality: Taguig
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Process Lead Urgent Hiring!

Date: 2023-12-04 (Cached)

Job Description: Facilitates and leads discussions with local POs and stream leads. Team building, negotiation and conflict resolution skills.

Company: KSearch Asia Consulting
Hiring Organization: KSearch Asia Consulting
Salary: TBD
Location: Makati
Street Address: TBD

Locality: Makati
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



SERVICE EXPERIENCE CENTER AMERICAS COACH

Date: 2023-12-04 (Cached)

Job Description: Support in optimizing staffing levels, scheduling, and resource allocation to meet service level objectives and customer demand.

Company: Kenvue
Hiring Organization: Kenvue
Salary: TBD
Location: Manila
Street Address: TBD

Locality: Manila
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



IT SERVICE DESK LEAD

Date: 2023-12-04 (Cached)

Job Description: She has direct access to internal customers and managers in view of completing various IT services particularly first-level escalations.

Company: Motortrade Nationwide Corporation
Hiring Organization: Motortrade Nationwide Corporation
Salary: TBD
Location: Philippines
Street Address: TBD

Locality: Philippines
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Field Service Engineer

Date: 2023-12-04 (Cached)

Job Description: Work collaboratively with the wider organization to provide exceptional service to our customers. Solutions are provided by using Remote and Onsite diagnostics,…

Company: Philips
Hiring Organization: Philips
Salary: TBD
Location: Work from Home
Street Address: TBD

Locality: Work from Home
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Customer Care Professional - American Express

Date: 2023-12-04 (Cached)

Job Description: Premium customer service experience (preferably in BFSI, additional billing experience also helpful) and/or sales experience with a passion for building…

Company: Amex
Hiring Organization: Amex
Salary: TBD
Location: Taguig
Street Address: TBD

Locality: Taguig
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Customer Support Officer

Date: 2023-12-04 (Cached)

Job Description: Basic knowledge on customer service. Follow established policies, procedures and guidelines for work requests, problem resolution and escalating inquiries to…

Company: QBE
Hiring Organization: QBE
Salary: TBD
Location: Cebu
Street Address: TBD

Locality: Cebu
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Sr Reference File Maintainer Assoc

Date: 2023-12-04 (Cached)

Job Description: Perform functions as directed by the supervisor and local office project lead. Responsible for daily maintenance of Healthcare Professionals and Healthcare…

Company: IQVIA
Hiring Organization: IQVIA
Salary: TBD
Location: Taguig
Street Address: TBD

Locality: Taguig
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Customer Service Coordinator

Date: 2023-12-04 (Cached)

Job Description: Research information and resolution for customer issues and inquiries. Process quotes and orders of customers. Bachelor’s Degree is required for this position.

Company: Dover Business Services
Hiring Organization: Dover Business Services
Salary: TBD
Location: Cebu City
Street Address: TBD

Locality: Cebu City
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Team Lead, Client Care

Date: 2023-12-04 (Cached)

Job Description: Participate in and lead customer experience calibration sessions. This position leads and is responsible for the coaching and development of a team of customer…

Company: Visa
Hiring Organization: Visa
Salary: TBD
Location: Pasay
Street Address: TBD

Locality: Pasay
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Microsoft Exchange Unified Messaging (M365 ambassador)

Date: 2023-12-04 (Cached)

Job Description: Leverage collaboration support tools and processes to expedite resolution of customer issues. At least 2-5 years of professional IT experience or 2-3 years…

Company: Accenture
Hiring Organization: Accenture
Salary: TBD
Location: Cavite City
Street Address: TBD

Locality: Cavite City
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Team Leader

Date: 2023-12-04 (Cached)

Job Description: Proactive checking of degraded broadband services and resolution management. Act as lead for monitoring, troubleshooting and customer updating of complex and…

Company: Globe Telecom, Inc.
Hiring Organization: Globe Telecom, Inc.
Salary: TBD
Location: Philippines
Street Address: TBD

Locality: Philippines
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Team Manager

Date: 2023-12-04 (Cached)

Job Description: Identifying customer issues, building and implementing solutions to include process improvements. A Team Manager sets the vision and culture of their teams by…

Company: Amazon Operation Services Philippines, Inc.
Hiring Organization: Amazon Operation Services Philippines, Inc.
Salary: TBD
Location: Cebu
Street Address: TBD

Locality: Cebu
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



PHL Team Lead

Date: 2023-12-04 (Cached)

Job Description: Respond to service needs ensuring follow-through resolution of issue. Continuously improves the quality of Carenet’s service offering.

Company: Carenet Health
Hiring Organization: Carenet Health
Salary: TBD
Location: Makati
Street Address: TBD

Locality: Makati
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



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